Apple iPhone Insurance

Here for those Oh No! Moments

  • iPhones are Easy to Break

    iPhones and concrete? Not a good match. It's fair to say water & sand aren't their best mates, either.
  • They're Expensive to Replace

    Replacing an iPhone can cost several hundred pounds. Ouchie!
  • A Case Alone is Never Enough

    A case won't provide 100% protection or prevent mechanical breakdowns and malfunctions.
  • The Cost of Unauthorised Calls

    If you’re covered for theft, or theft and loss, you’re automatically protected against unauthorised calls. Nice.

Why Protect your iPhone?

Can you remember a time you literally only used a phone to have a conversation? No. Neither can we. Apple iPhones may only be small but, boy, they have a big responsibility. Anyone who owns an Apple iPhone will know we use them for just about everything in our life. Online shopping? Tick. Texting a mate? Tick. Taking an Instagram worthy pic. Tick?

So, it’s fair to say that life without an Apple iPhone, once you’ve owned one, would be pretty tricky. Here is everything you need to know about Apple iPhone insurance, from why you might want it to what it covers.

And, if you really think you can’t survive without your Apple iPhone, we suggest you read on.

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Common Questions

  • 1.What is Apple iPhone insurance?

    Apple iPhone phone insurance covers your Apple iPhone for all those moments you dread – like dropping it in the bath when you’re trawling social media, if you leave it on the bus after a trip or if it’s stolen when you are out and about.

    Apple iPhone insurance provides a lifeline for you if something happens to it. And when you know how much you rely on it, that will really give you peace of mind as well as prevent you being out of pocket.

    Apple iPhones are expensive pieces of kit. For example, a brand-new iPhone 14 Pro will set you back £1,099 - so paying a little extra each month on Apple iPhone insurance will prevent you having to fork out a big sum if it’s lost, damaged or stolen.

  • 2.What does Apple iPhone insurance cover?

    If you take out an Apple iPhone insurance cover with Protect Your Gadget, you will be covered for any accidental damage and mechanical breakdown. Extra cover is available too with our Protect Plus and Protect Premium policies.

    Our Apple iPhone insurance has key benefits, including:

    • Liquid damage: for those times you accidentally get your Apple iPhone wet (because you forgot to take it out of your pocket when you went to the loo, for example)
    • Overseas travel: where you go, your Apple iPhone can go too.
    • Mechanical breakdown: if you get the dreaded Apple iPhone black screen, for example. (perish the thought).
    • Unauthorised calls or spending: any calls or Wallet payments made after your phone was stolen.
    • Accessories: but usually only if they’re attached to the phone.
  • 3.Are there different levels of cover?

    Yes. Depending on budget, you can choose between:

    Protect: Accidental Damage, Mechanical Breakdown, £250 accessory cover, 60 days worldwide cover (per trip)

    Protect Plus: Accidental Damage, Mechanical Breakdown, Theft, £250 Accessory cover, 90 days worldwide cover (per trip), Unauthorised usage (£2500), E-Wallet protection £500

    Protect Premium: Accidental Damage, Mechanical Breakdown, Theft, Loss, £250 Accessory Cover, 120 Days worldwide cover (per trip), Unauthorised usage (£2500), E-Wallet Protection £500.

  • 4.Should I get Apple iPhone insurance?

    Apple iPhones are expensive, yet they are also fragile and easy to break so if you are a little bit clumsy - or forgetful - and someone who is likely to lose or damage your Apple iPhone, then Apple phone insurance is certainly worth considering.

  • 5.Will be Apple iPhone be covered in my home contents insurance?

    You may well have insurance as part of your home contents insurance or even as an additional feature of a bank account. Also, if you’re still within your warranty period, this will only cover you for any manufacturing issues. It’s important to note that things like damaged screens or broken buttons aren’t covered in warranties.

  • 6.My Apple iPhone is still under warranty so do I need Apple iPhone insurance?

    Most Apple products come with 12 months coverage under the manufacturer’s warranty as standard. This covers you for mechanical breakdowns but you won't be covered for accidental damage or - most importantly - theft. Extended warranties also don't tend to provide for such eventualities either.

  • 7.All my family have an Apple iPhone. Can I insure them all?

    Yes! We offer a multi-gadget policy which covers up to 10 gadgets. The gadgets can be owned or used by just yourself, or family members that reside at the same address - at home or away. Students are also covered.

    Multi-gadget policies are ideal for families with children who use their gadgets on school trips, or where the children are students living away from home.

  • 8.Can I insure my Apple iPhone if I didn’t buy it in the UK?

    In a word – yes. We do cover devices purchased outside of the UK.

    We can insure iPhone(s) that are:

    • purchased new or refurbished from a UK VAT registered company, or the equivalent tax registration if purchased overseas, and supplied with a proof of purchase.
    • purchased second hand or gifted to you, provided that you have the proof of purchase (which corresponds to notes 1 above) and a signed letter from the original owner confirming that you own the gadget(s). The signed letter must include the following details of your gadget(s):
      • either the IMEI or serial number (whichever is applicable);
      • the make and model;
      • the sale price;
      • confirmation that the gadget(s) were in full working order at the time of sale.
    • registered and appear on your Schedule of Insurance.
    • no more than 7 months old at the time you purchase a personal plan or less than 36 months at the time you add it to a bundle
  • 9.What do I do if I need to make a claim?

    You can make a claim online 24/7 via our online claims portal.

    You must register your claim as soon as possible from discovery of the incident (or in the event of an incident occurring outside of the United Kingdom, as soon as possible on returning to the United Kingdom).

    Please read and follow our claim procedure to ensure your claim is processed with the minimum delay. Failure to observe these procedures may invalidate Your claim.

    For Theft, loss and Malicious Damage Claims - you must notify the appropriate local Police authority within 24 hours of discovering the incident and obtain a Crime Reference / Lost Property number and a copy of the Police Crime Report.

    You'll also need to inform your network provider so they can block its usage.

  • 10.How can I protect my iPhone?

    Whether you decide to take out insurance to protect your gadget or not, there are things you can do to avoid those ‘oh no’ moments.

    We’ve all been there and we’ve all done it- dropping your device is a sure-fire way to damage it. However, you can protect against this by simply buying a case, which will go some way to keeping your device safe.

    Don’t forget to also keep a record of your mobile phone’s IMEI number, this is unique to your handset, and should the worst happen, it will allow you to be reunited with your device. You can find this by typing *#06# into your handset’s keypad.

    You can also register your device for FREE here

    For added security it is recommended you add a pin code or password to all your devices. This will ensure that your personal information remains private should it fall into the wrong hands.

    There are also a variety of tracker applications which could enable your device to be found. Please always contact the police and let them retrieve the device, never take the law in to your own hands!

    Always avoid using your device in public places in situations where you might be distracted, such as exiting public transport. These situations make easy targets for thieves.

And one last thing…. back it up!

For most people the most valuable thing about their device is not the physical device itself but the data that’s on it.

Protecting this needn’t cost you any money at all. Make sure you frequently back up your photos, videos, music, files, contacts and other data. You can replace your phone but you can’t replace those lovely pics you treasure if you haven’t backed them up in cloud storage, on a laptop or on a hard disk.

You Get Covered.
They Get Connected.

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OTHER APPLE GADGETS? TRY MULTI-GADGET & FAMILY COVER

We can get you quotes no matter whether you have one Apple gadget or twenty, whether they're all yours or owned by other members of your family too.

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